Contact us
A small project, so there is no ticketing system — email reaches a person.
Placeholder addresses while the project is in development.
A password you cannot remember
There is no self-service reset yet. Email us from the address on the account and we will reset it.
support@pongai.exampleSomething went wrong with an analysis
Send the name of the video and roughly when you uploaded it. The job record keeps the reason it failed, which usually explains it straight away.
support@pongai.exampleDeleting your account
Ask and we will remove the account, every video on it and every analysis. It cannot be undone.
support@pongai.exampleResearch, data or anything else
The model, the measurements and where it falls short — happy to talk about any of it.
hello@pongai.example